General terms and conditions for events, seminars, consultations and coaching sessions

Events, seminars

All events and seminars organised by Move Your Life UG (limited liability) are subject to the following terms and conditions.

Communication

Unless agreed otherwise, all communication with us takes place via email. Bilateral declarations of intent submitted by email shall be deemed to be received by the other party on the working day after the day they were sent, unless the other party provides evidence of having received the documents at later date or not at all.

Registration

It is only possible to sign up for an event online (using our website), in writing (via a letter) or by email. The participant’s full name, address, phone number and email address must be provided. Registration is binding and registration applications shall be processed in the order in which they are received. If the event is not already fully booked, we will send you the invoice, which serves as confirmation of your registration.

Replacement participants

A substitute can be appointed in place of the participant registered at any point before the event begins.

Cancellation

Cancellation of a contract is only possible in written form before the event begins. In this respect, section 312g, para. 2 clause 10 BGB (German Civil Code) applies. We shall levy the event fee deducting the following charges:

• Cancellation up to 60 days before the event begins: 25% of the fee agreed
• Cancellation up to 30 days before the event begins: 50% of the fee agreed
• Cancellation up to 10 days before the event begins: 75% of the fee agreed

If cancellation takes place less than 10 days before the day of the event, we will charge the event fee in full. This also applies if the registered participant fails to appear.

Cancellation of events

As a general rule, the minimum number of participants for each event is five people. We reserve the right to cancel the event due to insufficient number of participants or due to other significant reasons for which we are not responsible up to 10 days before the scheduled date at the latest. We shall reimburse any participation fees that have already been paid.

Reservation of right to alteration

We are entitled to undertake essential alterations or deviations in content, method and organisational aspects before or during the event, provided these do not have a substantial impact on the benefit of the announced event for its participants.

Handouts

The documents provided within the framework of the events have been compiled to the best of our knowledge. Liability and responsibility for the correctness, relevance, completeness and the quality of their content are excluded. Disclosing the materials provided or reselling them is not permitted. Moreover, there is the danger that disclosure may infringe the rights of the third party.

Using products from our e-Learning range

All participants will be granted individual access. The e-Learning software can only be used by the participant in question during the time period specified in the contract. Disclosure of the login data to third parties is prohibited.

Consultations, coaching sessions

Individual consultations and coaching sessions organised by us are also subject to these terms and conditions. In case of these consultations and coaching sessions, a contractual relationship concluded is effective in law even if the date was arranged verbally or by phone. The coaching session or consultation can be cancelled free of charge up to 24 hours before the date. If it is cancelled later or not at all, the amount agreed will become due in full.

Invoice, payment

Unless agreed otherwise, fees and remunerations become due after the receipt of invoice. Invoices must be paid by bank transfer. If the delay did not occur as a result of overdue notice, the contractual partner shall be in arrears 30 days after the reserved date and the receipt of invoice at the latest. Events are also subject to the provision that participation is only permitted if we have received the event fee at least three days before the date of the event. A participant being rejected due to missing the above-mentioned deadline does not exempt him/her from the obligation to pay the agreed fee.

Privacy policy

All the documents and information we receive are treated confidentially. The personal information is saved and processed by us or by a service provider we have commissioned in accordance with the Federal Data Protection Act.

Participant’s responsibility

The range of products and services we offer does not include medical or psychotherapeutic treatment. It is not suitable for processing mentally disturbing episodes. Taking part in the seminars and/or consultations/coaching sessions is voluntary and at the participant’s own risk. Due to the nature of the sessions, we cannot guarantee a successful outcome. Upon agreeing to take part in the events, consultations and/or coaching sessions, the participant declares the following: ‘I am aware that this activity is for the purpose of information and personal development, and cannot be considered therapy. I shall ensure any need for support from a professional therapist is met elsewhere.’

Disclaimer

Participant claims for compensation based on legal grounds are excluded, with the exception of participant damage claims for injury to life, body, health or for the violation of essential contractual obligations, as well as liability for other damages resulting from an intentional or grossly negligent breach of duty by Move Your Life UG (limited liability), its legal representatives or agents. In case of breach of essential contractual obligations, we are only liable for contractually typical, foreseeable damage if this was caused by simple negligence, unless the participant’s damage claims arise from injury to life, body, or health. The limitations of paragraphs 2 and 3 also apply to our legal representatives and agents if the claims are asserted directly against them.

Cancellation policy

Right of withdrawal:

You have the right to withdraw from this contract within fourteen days of conclusion without any need for explanation. The withdrawal period starts on the day the contract is concluded. To exercise your right of withdrawal, you must inform us (Move Your Life UG, limited liability, Tegeler Str. 41a, 13353 Berlin, email: info@move-yourlife.de) expressly by means of a clear statement of your decision to do so (e.g. by letter, fax or email). You may use the standard cancellation form available on our homepage, but this is not obligatory. In order to meet the deadline for cancellation of the contract, it is sufficient to send a notification stating your intent to exercise said right before the end of the aforementioned withdrawal period.

Consequences of cancellation:If you withdraw from this contract, we are obliged to refund all payments we have received from you for delivery of goods, including shipping charges (except for additional costs arising if you chose a method of shipping different from the most cost-efficient standard delivery offered by us), immediately and at the latest within fourteen days from the day we receive the notice of cancellation. Repayments will be made using the same method of payment that was used during the original transaction, unless expressly agreed otherwise. Under no circumstances will you be charged for this refund. If you have requested that the service should begin during the withdrawal period, you must pay us a reasonable amount, corresponding to the portion of the service already provided up to the date on which you notified us of exercising your right of withdrawal with respect to this contract, in proportion to the total number of services provided for by the contract.

Special note:Your right of withdrawal expires prematurely if the contract has been fulfilled by both parties upon your explicit request before you have exercised said right.

-End of cancellation policy-

Final clauses

This agreement is governed by the law of the Federal Republic of Germany.

Berlin is the place of performance and jurisdiction.

Validity

These general terms and conditions shall come into effect on 1 November 2015, previous general terms and conditions are no longer valid for contracts concluded from 1 November 2015 onwards.

Withdrawal form

(If you wish to withdraw from your contract, you can fill in this form and return it to us. You can also notify us of your wish to withdraw without using this form, instead sending us a letter or an email.)